FAQ
What are TutuPress nails?
TutuPress creates premium press-on nail sets, including ready-to-ship designs and fully customized sets featuring photos, logos, artwork, and personalized designs.
How do I choose my nail size?
You can use our sizing guide. If you are unsure, we recommend purchasing a sizing kit or contacting us before placing your order.
Can I upload my own photos?
Yes! Our custom nail sets allow you to upload photos, logos, artwork, and other designs for printing directly onto your nails.
Please ensure you have permission to use any images you submit.
What image quality works best?
For the best results, upload:
- Clear, high-resolution images at 300 DPI or higher
- PNG or JPG files
- Well-lit photos
- Images without excessive blur
Higher quality images produce better print results.
How long does production take?
Ready-to-ship sets typically ship within 1–3 business days.
Custom orders typically require 5–10 business days for production before shipping.
Production times may increase during holidays and special promotions.
How long do press-on nails last?
With proper application:
- Adhesive tabs: 1–3 days
- Nail glue: 1–3 weeks
Results vary based on lifestyle and application technique.
What comes with my order?
Each order may include:
- Press-on nail set
- Nail glue
- Adhesive tabs
- Mini nail file
- Cuticle stick
- Alcohol prep pad
- Application instructions
Contents may vary by product.
Can I order a fully custom design?
Absolutely! Our Fully Custom Collection allows you to personalize:
- Nail shape
- Nail length
- Base color
- Individual nail artwork
- Photos
- Logos
- Custom text
Do you accept returns?
Due to the personalized nature of custom press-on nails, custom orders are non-refundable unless there is a manufacturing defect or an error on our part.
Please review all customization details carefully before placing your order.
How do I contact TutuPress?
Visit our Contact page or email us with questions regarding orders, sizing, custom designs, or shipping.